Shipping

Melrose Magic Candles accepts orders 24 hours a day, 7 days a week. We ship orders Monday - Friday, excluding Holidays.

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Orders are processed in the order they are received and sent via USPS Priority Mail from Stockbridge Georgia. USPS Priority transit times vary per state but typically deliver within 1 - 3 business days.

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 If your order contains a different shipping address from the billing address please be aware that this could delay shipping time.

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To return your product, you should mail your product to:

Melrose Magic Candles

571 Creek Valley Court

Stockbridge GA,30281

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Processing Time

Orders are usually processed within 3-5 business days from the time the order is placed.

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Once shipped, your order will typically arrive within 1-3 business days. 

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During the holiday season, including fall and winter, we will experience high volume of orders. Therefore, our processing time could see up to 7-10 business days.

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Shipping Rates & Transit Times

USPS Shipping Rates are based on your shipping address and the weight of your order. USPS Priority transit times vary per state but typically deliver within 2-3 business days. During the busy fall/holiday season, USPS may experience delays that are out of our control.

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Please note that we are not responsible for packages that are lost, stolen or damaged during transit. We do, however, take responsibility because we know understand how it feels to receive a damaged or lost/stolen package. We will work with you to replace your items. For more information, please see our Refund & Returns Policy.

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Wrong Address

If you've provided the wrong ship to address, you can attempt to submit a request to intercept a package via USPS.

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We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by the customer. However, Please if you discover the wrong address has been provided, contact us immediately as we edit your shipping address before your package is ready to ship.

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Please note, you are responsible for the shipping costs associated with re-sending the package if it's marked by USPS as not deliverable or return to sender.

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Shipping During The Summer

During the hotter months of the year - June through August (maybe as early as May and as late as September), we will only ship out orders Monday - Thursday. This is to ensure that your package is not sitting over the weekend and risk melting or damage due to the heat.

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If you have any additional questions or concerns, please contact us at MelroseMagiccandles@gmail.com. Thank you!